Hundreds Locked Out: Is a Dual Vendor ATM Strategy the Answer?

ATM Solutions, a regional ATM service and armored vendor, has abruptly shut down. Hundreds of financial institutions across 12 states were dramatically impacted.  

Why? A reported $2 million theft, a federal investigation, and poor handling of cash. The real problem? They allowed one service provider to control both armored cash transit and the service side, including the lock systems. Now, customers can’t access their machines.

That's a serious problem. When one company has full control of both the armored side and the service side of your ATMs, you're putting your FI at risk. If something goes wrong—like it just did—you’re stuck. No access. No fallback. Expensive solutions.

A Better Way: NuSource + Dual Vendor Strategy

Let NuSource handle the service side—repairs, maintenance, secure access—while your armored vendor handles the cash. That way, no single provider holds all the keys—literally.

All Your Eggs in One Basket Can be Dangerous

Simplifying ATM/ITM vendors can be tempting, but it needs to be done very carefully. Choosing specialists like NuSource gives you better control, more security, and less risk.

Contact us today and let’s talk about the best setup for your branch. 

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